The Security of Your Personal Information

Aviator Gear takes your privacy very seriously. We will always safeguard your information.

What Personal Information We Collect

Aviator Gear, Inc. collects personal information that you provide when using the Aviator Gear website. This information includes your first and last name, email address and a password when you create your Aviator Gear account. You can browse our website without creating an account, but you will need to create an account in order to take advantage of certain features, such as your account history, and other Aviator Gear services. We may ask you to verify your personal information when you contact our Customer Service department.

Aviator Gear does not intentionally collect personal information about children under the age of 13. If you are under the age of 18, but at least 13 years of age, you may use our website only under the supervision of a parent or legal guardian who agrees to be bound by the Aviator Gear Terms of Use. Children under the age of 13 may not use this website, and parents or legal guardians may not agree to the Aviator Gear Terms of Use on their behalf. If you do not agree to (or cannot comply with) any of the Aviator Gear Terms of Use, do not use our website.

When you make a purchase from Aviator Gear, we collect your name and payment method information. We will also collect the name, delivery address, and phone number of the intended recipient.

When you create an account at Aviator Gear, you can choose to save your billing information in "Your Account." You can also save one or more shipping addresses in your Aviator Gear address book. You may change or delete this saved information anytime. Simply go to Your Account. Log in with your email address and password, then click "My Account" and edit or delete whatever personal information you wish.

We will use your email address to respond to your questions, suggestions, and requests for assistance.

From time to time, Aviator Gear may conduct surveys and contests via our website, email, or social media. If you choose to participate, we may request your name, email address, mailing address and other personal information. We will never sell or rent such information to any third parties.

How We Use Your Personal Information

Information we collect on Aviator Gear may be used to enhance your shopping experience in the following ways:

  • Deliver merchandise and services that you purchase online
  • Register you as a member of Aviator Gear
  • Prevent fraud and bill you for your purchases
  • Confirm your orders
  • Respond to your customer-service inquiries or requests
  • Communicate great values and featured items to you
  • Find and stock the products you want
  • Customize your shopping experience

When and With Whom We Share Your Personal Information

We never sell or rent your personal information to any third parties under any circumstances. We will share personal customer information and/or purchase history only with our agents, representatives, service providers, and contractors for limited purposes, including fulfilling customer orders; offering certain products and services in connection with this Site; communicating to customers; providing customer service; enhancing and improving customers' shopping experience; offering targeted marketing communications to users that opted-in to receive such communications; enabling access to our partners' web sites; providing a personalized shopping experience; preventing fraud; and completing payment method processing.

Aside from the purposes described above, we will never share your personal information with any other third parties unless we have your express permission or under special circumstances, such as when we believe in good faith that the disclosure is required to prevent harm or injury (such as product recalls, fraud, claims or other liability) or to comply with valid legal processes (subpoenas, warrants) or as required by law. We may share aggregated demographic and statistical information with our partners. This is not linked to any personal information that can identify any individual person.

You can modify or delete your personal information anytime. Simply go to Your Account. Log in with your email address and password, then click "Credit Card Information", "Checking Account Information", or "My Account" and edit or delete whatever information you wish. Do not share your Aviator Gear password with anyone. Your Aviator Gear representative will never ask you for your password.

The security of your personal information is very important to us. In our efforts to protect your online transactions, we use a technology called Secure Socket Layer (SSL). Your personal information will be automatically encrypted, before it is sent over the internet. Aviator Gear has also obtained a digital certificate from a leading provider of Internet trust services. When you enter a secure portion of this Site (which is any page containing any of your personal information), an image of a closed lock or a solid key should appear in the bottom bar of your browser window. If you click on this image, a small popup window displaying site-security information will appear. This certificate guarantees that your personal information is being transmitted in secure (encrypted) form to an Aviator Gear web server, not to some unknown or unauthorized server.

Ultimately, your personal information is protected by the password you created when you created an account at Aviator Gear. Please keep this password confidential. No customer service associate or any other representative of Aviator Gear will ever ask you for your password. The confidentiality of your password is yours to protect. You may change it anytime by going to Your Account. Log in with your email address and password, then click "Change Name, Email., and Password" and enter a new password.

When you visit Aviator Gear, you will be assigned a permanent "cookie" (a small text file) to be stored on your computer's hard drive. The purpose of this cookie is to identify you when you visit the website, so that we can enhance and customize your online shopping experience.

You can choose to browse on Aviator Gear without cookies. However, without these identifier files you will not be able to complete a purchase or take advantage of certain features of the Site. These features include storing your shopping cart for later use and, in the future, providing a more personalized shopping experience. Each browser is different; so check the "Help" menu of your browser to learn how to change your cookie preferences.

We also collect certain technical information from your computer each time you request a page during a visit to Aviator Gear. This information may include your Internet Protocol (IP) address, your computer's operating system, browser type and the address of a referring Web site, if any. We collect this information to enhance the quality of your experience during your visit to the Site and will not sell or rent this information to any third parties.

We also contract with third parties to provide us with: data collection and reporting services regarding our customers' activities on the Site; tracking and measuring performance of our marketing efforts and your response to our marketing efforts; and the delivery of relevant marketing messages. These third parties may use cookies and Web beacons (1x1 pixels), and may receive anonymous information about your browsing and buying activity on the Site. None of your personally identifiable information (such as your name, address, email address, credit card number, etc.) will be received by or shared with these third parties. If you do not want your non-personal information used to serve ads to you, you can change the settings of your browser to reject cookies. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.

How You Can Decide What Marketing Communications You Receive From Us

Aviator Gear may from time to time send you email messages or other forms of marketing communications describing new items, featured merchandise and great values. You can choose to stop receiving any marketing emails from us at any time. Simply go to My Account sign in, check "No" in the box next to the OK to email. Please allow up to 10 days for us to process your request. If you would prefer to stop receiving other forms of marketing communications from us, please follow the directions on the marketing materials from us or contact our Customer Service department.

The only email messages you will receive from Aviator Gear when you elect not to receive marketing emails will be to confirm any purchases you make on our site, let you know your order has been shipped, respond to your Customer Service inquiries and to answer any other questions you may have about our site. In addition, we may also need to send operational emails to inform you of any changes to our site that might affect your personal information, or to announce product recalls.

More About Your Privacy

We realize that making purchases at Aviator Gear, or any other web site, requires trust on your part. We value your trust very highly, and pledge to you, our customer, that we will work to protect the security and privacy of any personal information you provide to us and that your personal information will only be used as set forth in this Policy. This includes your name, address, phone number, email address, and credit card or checking account information, in addition to any other personal information that can be linked to you, personally.

We believe that you have a right to know, before shopping at Aviator Gear or at any other time, exactly what information we might collect from you, why we collect it and how we use it.

We do not and will not sell or rent your personal information to anyone. You have the right to control your personal information as you see fit.

If you have an account at Aviator Gear and you want to change, modify or delete any of your personal information, you can do so anytime by going to Your Account. Log in with your email address and password, then click "Credit Card Information", "Checking Account Information" or "Account & Contact Info" and edit or delete whatever personal information you wish.

Aviator Gear may provide links to certain third party web sites. This Privacy Policy applies only to activities conducted and personal information collected on this Aviator Gear website. Other websites may have their own policies regarding privacy and security. Aviator Gear will obtain your consent before allowing the download of any software from Aviator Gear, and Aviator Gear will not automatically download any software to your computer system.

Mobile Message Service Terms of Service

The Klaviyo mobile message service (the "Service") is operated by Aviator Gear. Your use of the Service constitutes your agreement to these terms and conditions. We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

Text messages may be sent using an automatic telephone dialing system or other technology. Your consent to receive autodialed marketing text messages is not required as a condition of purchasing any goods or services. If you have opted in, the Service provides updates, alerts, information, promotions, specials, and other marketing offers (e.g., shopping cart reminders) from Aviator Gear via text messages through your wireless provider to the mobile number you provided. Message frequency varies. Text the single keyword command STOP to 844-267-7105 to cancel at any time. You'll receive a one-time opt-out confirmation text message. For customer support or assistance, text HELP to 844-267-7105 or email inquiries@aviatorgear.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. You agree to maintain accurate, complete, and up-to-date information with us related to your receipt of messages.

You agree to indemnify, defend, and hold us harmless from any third-party claims, liability, damages or costs arising from your use of the Service or from you providing us with a phone number that is not your own.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We Are Always
Ready To Help You With Anything

221 N Hogan St, Ste 369
Jacksonville, FL 32202

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