--- title: "Aviator Gear Help Center | All You Need to Know" url: https://www.aviatorgear.com/v-2-help-center.aspx type: content content_id: 2 representation: markdown generated: 2026-04-21T02:01:22Z --- # WELCOME TO OUR HELP CENTER Here is your Aviator Gear guide. Let's find the answer and get your gear! Search help page ## ALL YOU NEED TO KNOW ABOUT OUR PRODUCTS ![Image representing Airplane Models](https://www.aviatorgear.com/images/vector/medium/212.jpg) ## [Airplane Models](https://www.aviatorgear.com/v-212-airplane-models-help-center.aspx) *** ![Image representing Briefing Sticks](https://www.aviatorgear.com/images/vector/medium/213.jpg) ## [Briefing Sticks](https://www.aviatorgear.com/v-213-briefing-sticks-help-center.aspx) *** ![Image representing Challenge Coins](https://www.aviatorgear.com/images/vector/medium/214.jpg) ## [Challenge Coins](https://www.aviatorgear.com/v-214-challenge-coins-help-center.aspx) *** ![Image representing Custom Patches](https://www.aviatorgear.com/images/vector/medium/215.jpg) ## [Custom Patches](https://www.aviatorgear.com/v-215-custom-patches-help-center.aspx) *** ![Image representing Key Flags](https://www.aviatorgear.com/images/vector/medium/216.jpg) ## [Key Flags](https://www.aviatorgear.com/v-216-key-flags-help-center.aspx) *** ![Image representing Keychains](https://www.aviatorgear.com/images/vector/medium/217.jpg) ## [Keychains](https://www.aviatorgear.com/v-217-keychains-help-center.aspx) *** ![Image representing "Koozies"](https://www.aviatorgear.com/images/vector/medium/240.jpg) ## ["Koozies"](https://www.aviatorgear.com/v-240-koozies-can-coolers-help-center.aspx) *** ![Image representing Lanyards](https://www.aviatorgear.com/images/vector/medium/218.jpg) ## [Lanyards](https://www.aviatorgear.com/v-218-lanyards-help-center.aspx) *** ![Image representing Squadron Caps](https://www.aviatorgear.com/images/vector/medium/219.jpg) ## [Squadron Caps](https://www.aviatorgear.com/v-219-squadron-caps-help-center.aspx) *** ![Image representing Squadron Shirts](https://www.aviatorgear.com/images/vector/medium/220.jpg) ## [Squadron Shirts](https://www.aviatorgear.com/v-220-squadron-shirts-help-center.aspx) *** ![Image representing Tail Flashes](https://www.aviatorgear.com/images/vector/medium/221.jpg) ## [Tail Flashes](https://www.aviatorgear.com/v-221-tail-flashes-help-center.aspx) *** ![Image representing Wooden Plaques](https://www.aviatorgear.com/images/vector/medium/222.jpg) ## [Wooden Plaques](https://www.aviatorgear.com/v-222-wooden-plaques-help-center.aspx) *** ![Image representing Zap Stickers](https://www.aviatorgear.com/images/vector/medium/223.jpg) ## [Zap Stickers](https://www.aviatorgear.com/v-223-zap-stickers-help-center.aspx) *** ## NAVIGATE TO... ![Image representing Welcome Guide](https://www.aviatorgear.com/images/vector/medium/72.jpg) ## [Welcome Guide](https://www.aviatorgear.com/v-72-welcome-guide.aspx) Your first steps with us as a military, training or corporate buyer. *** ![Image representing Our Story](https://www.aviatorgear.com/images/vector/medium/1.jpg) ## [Our Story](https://www.aviatorgear.com/v-264-our-story.aspx) Learn about the origins of Aviator Gear and it's leadership team. *** ![Image representing About Us](https://www.aviatorgear.com/images/vector/medium/1.jpg) ## [About Us](https://www.aviatorgear.com/v-1-our-company.aspx) Come meet and learn all about the Aviator Gear team! *** ![Image representing Frequent Questions](https://www.aviatorgear.com/images/vector/medium/31.jpg) ## [Frequent Questions](https://www.aviatorgear.com/v-6-frequently-asked-questions.aspx) Still looking for answers? Here are some more FAQs. *** ![Image representing Artwork](https://www.aviatorgear.com/images/vector/medium/85.jpg) ## [Artwork](https://www.aviatorgear.com/v-85-artwork-faqs.aspx) Here's how we turn your idea into awesome gear design. *** ![Image representing Shipping](https://www.aviatorgear.com/images/vector/medium/84.jpg) ## [Shipping](https://www.aviatorgear.com/v-84-shipping-faqs.aspx) All you need to know about our shipping policies. *** ![Image representing Billing](https://www.aviatorgear.com/images/vector/medium/83.jpg) ## [Billing](https://www.aviatorgear.com/v-83-billing-faqs.aspx) Discover the available payment forms and options. *** ![Image representing Returns](https://www.aviatorgear.com/images/vector/medium/75.jpg) ## [Returns](https://www.aviatorgear.com/v-75-cancellation-and-return-policy.aspx) Need to return or exchange an item? Find out how. *** ![Image representing Licensing](https://www.aviatorgear.com/images/vector/medium/188.jpg) ## [Licensing](https://www.aviatorgear.com/v-188-licensing.aspx) See our official licenses and certifications. *** ![Image representing Warranty](https://www.aviatorgear.com/images/vector/medium/162.jpg) ## [Warranty](https://www.aviatorgear.com/v-162-lifetime-warranty.aspx) Learn what's covered by our 100% lifetime guarantee. *** ![Image representing Privacy Policy](https://www.aviatorgear.com/images/vector/medium/59.jpg) ## [Privacy Policy](https://www.aviatorgear.com/v-59-privacy-policy.aspx) Your privacy is important. Learn how we safeguard your data. *** ![Image representing Accessibility](https://www.aviatorgear.com/images/vector/medium/207.jpg) ## [Accessibility](https://www.aviatorgear.com/v-207-accessibility-commitment.aspx) Aviator Gear is committed to making our website accessible. *** ![Image representing Request Samples](https://www.aviatorgear.com/images/vector/medium/61.jpg) ## [Request Samples](https://www.aviatorgear.com/v-61-request-sample-pack.aspx) We can provide samples to evaluate our products. *** ![Image representing Hero Sample Pack](https://www.aviatorgear.com/images/vector/medium/229.png) ## [Hero Sample Pack](https://www.aviatorgear.com/v-229-hero-sample-pack.aspx) Get a sample pack of Patches, Zap Stickers, Challenge Coins and Lanyards *** ![Image representing Contact Us](https://www.aviatorgear.com/images/vector/medium/28.jpg) ## [Contact Us](https://www.aviatorgear.com/v-28-contact-us.aspx) Have a question? We're here to help. Send us a message! *** ![Image representing Aviator Gear Blog](https://www.aviatorgear.com/skins/aviator-gear/images/nopicture.gif) ## [Aviator Gear Blog](https://www.aviatorgear.com/v-3-aviator-gear-blog.aspx) Helping you make informed choices about custom apparel & gear. ## custom gear for your squadron ![gallery image of satisfied customer in uniform holding a nasa aircraft model](https://www.aviatorgear.com/images/vector/gallery/pic1.jpg)![gallery image of satisfied customer holding an aircraft model on wooden stand in front of chrismas tree](https://www.aviatorgear.com/images/vector/gallery/pic2.jpg)![gallery image of satisfied customer holding a cessna aircraft model outside](https://www.aviatorgear.com/images/vector/gallery/pic3.jpg)![gallery image of satisfied customer holding an a-10 fighter aircraft model on triangular exhaust mount stand](https://www.aviatorgear.com/images/vector/gallery/pic4.jpg)![gallery image of satisfied customer holding a low wing GA aircraft model](https://www.aviatorgear.com/images/vector/gallery/pic5.jpg)![gallery image of satisfied customer holding a dual engine aircraft model on wooden stand in kitchen](https://www.aviatorgear.com/images/vector/gallery/pic6.jpg)![gallery image of satisfied customer holding a wooden squadron wall plaque](https://www.aviatorgear.com/images/vector/gallery/pic7.jpg)![gallery image of young satisfied customer holding miniature aircraft model mobnted to wooden stand](https://www.aviatorgear.com/images/vector/gallery/pic8.jpg)![gallery image of another satisfied customer holding a low wing GA aircraft model](https://www.aviatorgear.com/images/vector/gallery/pic9.jpg)![gallery image of satisfied customer holding a camoflauged aircraft model on a wooden mount stand](https://www.aviatorgear.com/images/vector/gallery/pic10.jpg)![gallery image of satisfied customer holding two aircraft models - one in each hand](https://www.aviatorgear.com/images/vector/gallery/pic11.jpg)![gallery image of satisfied customer with large smile sitting next to us air force aircraft model mounted to wooden stand](https://www.aviatorgear.com/images/vector/gallery/pic12.jpg)![gallery image of satisfied customer pointig to two models above his head - one of a military airplane, another of a civilian helicopter](https://www.aviatorgear.com/images/vector/gallery/pic13.jpg)![gallery image of satisfied customer with mustache holding a helicopter model](https://www.aviatorgear.com/images/vector/gallery/pic14.jpg)![gallery image of satisfied customer with two thumbs up holding a miniature aircraft model](https://www.aviatorgear.com/images/vector/gallery/pic15.jpg)![gallery image of satisfied customer holding a training aircraft model](https://www.aviatorgear.com/images/vector/gallery/pic16.jpg)![gallery image of satisfied customer wearing an aviator gear shirt holding a large aircraft model](https://www.aviatorgear.com/images/vector/gallery/pic17.jpg)![gallery image of satisfied customer holding wooden briefing stick](https://www.aviatorgear.com/images/vector/gallery/pic18.jpg)![gallery image of satisfied commercial airline customer holding a aircraft replica model](https://www.aviatorgear.com/images/vector/gallery/pic19.jpg)![gallery image of retired service customer sitting next to a replica aircraft model](https://www.aviatorgear.com/images/vector/gallery/pic20.jpg)![gallery image of a man holding a gifted aircraft model next to his father](https://www.aviatorgear.com/images/vector/gallery/pic21.jpg)![gallery image of satisfied customer holding a special custom aircraft model](https://www.aviatorgear.com/images/vector/gallery/pic22.jpg)![gallery image of satisfied customer holding a custom aircraft model mounted to a triangular fuselage mount stand](https://www.aviatorgear.com/images/vector/gallery/pic23.jpg)![gallery image of very satisfied customer holding a fighter aircraft model on wooden stand](https://www.aviatorgear.com/images/vector/gallery/pic24.jpg)![gallery image of satisfied customer next to an aircraft model mounted to the wall](https://www.aviatorgear.com/images/vector/gallery/pic25.jpg)![gallery image of satisfied customer admiring a large aircraft model on his table](https://www.aviatorgear.com/images/vector/gallery/pic26.jpg)![gallery image of satisfied customer receiving a gift of a custom airplane model immediately after unboxing](https://www.aviatorgear.com/images/vector/gallery/pic27.jpg)![gallery image of satisfied customer holding a commercial airline model](https://www.aviatorgear.com/images/vector/gallery/pic28.jpg) load more [show us your gear](https://www.aviatorgear.com/v-197-show-us-your-gear.aspx) ## ask a question Not sure about the details? Or looking for something extra customized? Just drop us a line and we'll get back to you within 24 hours. [Get in touch](https://www.aviatorgear.com/v-28-contact-us.aspx) ## our products are Licensed by [![Official Logo of U.S. Air Force](https://www.aviatorgear.com/skins/aviator-gear/rectangles/shared/images/licensed/us-air-force-logo.jpg)](https://www.aviatorgear.com/v-191-us-air-force.aspx "Officially Licensed by the U.S. Air Force") [![Official Logo of U.S. Space Force](https://www.aviatorgear.com/skins/aviator-gear/rectangles/shared/images/licensed/us-space-force-logo.jpg)](https://www.aviatorgear.com/v-192-us-space-force.aspx "Officially Licensed by the U.S. Space Force") [![Official Logo of U.S. Navy](https://www.aviatorgear.com/skins/aviator-gear/rectangles/shared/images/licensed/us-navy-logo.jpg)](https://www.aviatorgear.com/v-193-us-navy.aspx "Officially Licensed by the U.S. Navy") [![Official Logo of U.S. Marine Corps](https://www.aviatorgear.com/skins/aviator-gear/rectangles/shared/images/licensed/us-marine-corps-logo.jpg)](https://www.aviatorgear.com/v-189-us-marine-corps.aspx "Officially Licensed by the U.S. Marine Corps") [![Official Logo of Cessna](https://www.aviatorgear.com/skins/aviator-gear/rectangles/shared/images/licensed/cessna-logo.png)](https://www.aviatorgear.com/v-228-textron-aviation.aspx "Officially Licensed by Cessna") [![Official Logo of Bell](https://www.aviatorgear.com/skins/aviator-gear/rectangles/shared/images/licensed/bell-logo.png)](https://www.aviatorgear.com/v-195-bell-helicopters.aspx "Officially Licensed by Bell") [![Official Logo of Textron](https://www.aviatorgear.com/skins/aviator-gear/rectangles/shared/images/licensed/textron-logo.png)](https://www.aviatorgear.com/v-188-licensing.aspx "Officially Licensed by Textron") [![Official Logo of Beechcraft](https://www.aviatorgear.com/skins/aviator-gear/rectangles/shared/images/licensed/beechcraft-logo.png)](https://www.aviatorgear.com/v-188-licensing.aspx "Officially Licensed by Beechcraft") [![Official Logo of Lockheed Martin](https://www.aviatorgear.com/skins/aviator-gear/rectangles/shared/images/licensed/lockheed-martin-logo.png)](https://www.aviatorgear.com/v-194-lockheed-martin.aspx "Officially Licensed by Lockheed Martin") [![Official Logo of Sikorsky](https://www.aviatorgear.com/skins/aviator-gear/rectangles/shared/images/licensed/sikorsky-logo.png)](https://www.aviatorgear.com/v-194-lockheed-martin.aspx "Officially Licensed by Sikorsky")